Staff


Click on one of the people below to find out more information.

  • Kevin Browning
    General Manager


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  • Bobby Garza
    General Sales Manager
    (210)967-2904


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  • Adam Soto
    New Car Sales Director
    (210)967-2119


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  • Steve Dean
    Service Director
    (210) 967-2191


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  • Sly Flores
    Parts Director
    (210) 967-2165


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  • Danny Delarosa
    New Car Sales Manager
    (210)654-1515


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  • Luis Quinones
    New Car Sales Manager

    "This is the second car I got at Universal Toyota. Everyone provided great service, patient and understanding. Luis Quiñones went the extra mile to take care of me. I enjoyed my experience and referred my roommate and best friend. They both bought a car and always send their friends there. If you're looking for a new or used car this is a great place to go." Review from Customer Jessica

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  • Frank Vomero
    New Car Sales Manager
    (210)967-2105


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  • Mark Trevino
    Pre-Owned Sales Manager


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  • Tyler Dykstra
    Pre-Owned Sales Manager
    (210)654-1515


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  • John Caylor
    New Vehicle Sales Consultant


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  • Demetrius Nanez
    New Vehicle Sales Consultant


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  • Brad Loeffler
    New Vehicle Sales Consultant


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  • Juan Esquivel
    New Vehicle Sales Consultant


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  • Valerie Solis
    New Vehicle Sales Consultant

    "I was very impressed with Valerie's knowledge of Toyota's different makes and models of vehicles and to include her personality in interacting with customers like myself and my wife. She was not aggressive. We came to purchase a truck and also left buying a 2017 Highlander and a 2017 Tacoma. Her skills are unsurpassed. She is the "best" salesperson I have ever encountered in my 65 years. I will recommend her to friends and associates" 

    Review from Customer Guido

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  • David Rivera
    New Vehicle Sales Consultant
    (210) 779-3313

    Se Habla Espanol

    "From the moment I made my inquiry on a 2017 Toyota 4 Runner Mr Rivera was right by my side. He communicated with me quickly and was never pushy. He also understood that my time was precious as I just had a baby and didn't want to be away from her long. He worked fast and efficiently to get me in a vehicle conducive for a car seat and out the door to my baby girl. I highly recommend David because he is knowledgeable, efficient, and caring. "
    Review From Customer Cory

    "Universal has always treated me like a VIP. I have tried shopping at other dealers but I always ended up getting the best deal at Universal. I'm a customer for life and have been going to the same location for over 20 years. They go out of their way to get me the deal I am happy with. I love Universal." 
    Review from Customer Jonathan

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  • Jen Munoz
    Finance Director
    (210)967-2261


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  • Jon Henry
    New Vehicle Sales Consultant


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  • Dennis Dutcher
    Service Manager
    (210)967-2154


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  • Jose Otero
    Manager

    "UNIVERSAL TOYOTA.....Is the best Dealership In the San Antonio and surrounding area ...I've visited many other dealership in my quest to purchase my new vehicle, but Universal Toyota surpasses every other dealership in every way..customer care ..product knowledge and overall great buying experience...Jose Otero excited all my expectations in my buying experience...I feel that when buying a new vehicle you don't just purchase a vehicle but you also invest in getting all the other things attached to buying a vehicle...such a great people in sales ,finance,and service, all combine to give you confidence in the product you purchase ...making it my 2017 Toyota tundra....Great job UNIVERSAL TOYOTA...I RECOMMEND ALL MY FAMILY AND FRIENDS TO LOOK FOR THERE NEXT VEHICLE HERE....AND COME SEE JOSE OTERO....FOR AN EXCELLENT EXPERIENCE..."

    Review from Customer Jose

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  • Nathan Whitfield
    New Vehicle Sales Consultant

    "Hands down one of the best experiences in car-buying I've ever had. Nathan Whitfield was a superb salesperson, did not pressure me, and definitely listens to what it was I was looking for in a vehicle and still staying within my budget. Not only did he meet my criteria, but he exceeded my expectations with the coverage and maintenance! I definitely have every intention of spreading the word of the excellent service he provided." 

    Review from Customer Kenneth

    "I have never been happier with my choice to shop at Universal Toyota. My salesman, Nathan Whitfield, was incredibly helpful and willing to make sure I was taken care of."
    Review from Customer Joseph

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  • Mario Rendon
    Pre Owned Internet Sales

    "Bought a used car from Universal Toyota and was very pleased! It was our fourth purchase from them and each time we seek out Mario Rendon as our salesman. His positive, friendly manner is helpful for the "painful" car buying process. We will always seek him out when car shopping."

    Review from Customer Claudia 

    "Mario Rendon made the whole process so smooth! I will definitely recommend him to my friends and family!"
    Review from Customer Robert

    "My experience is always amazing. My son has about 10 cars from this dealership in the past and will continue doing so. MarioRendon is the most helpful, and caring salesman I have ever met. His service is fast, efficient and wonderful."
    Review from Customer Yolanda

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  • Ezekiel "Zeke" Quiroz
    Pre Owned Internet Sales

    "We were blessed to have Ezekiel Quiroz Jr as our salesman. Not only did he show the courtesy and friendliness which would have been expected, but his patience in allowing us to see and test various cars gave us the reassurance of knowing we ultimately chose the perfect car for us. Mr. Quiroz also provided knowledgeable information about the individual cars we were test driving and the overall process we were experiencing. He was kind, professional, and totally facilitated our car purchasing experience. We would highly recommend Universal Toyota, whose staff appears to work well as a team, contributing to the professionalism we experienced.."

    Review from Customer Eloise

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  • Cedric George
    New Vehicle Sales Consultant

    "I was helped by Cedric George, so professional and extremely helpful. It was my first car and he helped me through all bad nerves by being patient and thoroughly answering any questions or confusion on my end. I loved the dealership and would recommend everybody to stop by when considering a first car, trading a car, ect. Thank you universal Toyota."

    Review from Customer Kourtnee

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  • Andy Irizary
    New Vehicle Sales Consultant


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  • Trevor Anderson
    New Vehicle Sales Consultant


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  • Franco Cruz
    New Car Sales Consultant


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  • Anthony Rosario
    Pre-Owned Sales Consultant


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  • Gabriel Aguilar
    Pre Owned Internet Sales


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  • Jonathan Rosario
    New Car Sales Consultant


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  • David Roberts
    Pre Owned Salesperson


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  • Vicki Khyle
    New Car Sales Consultant


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  • Ohannes Komorian
    New Car Sales Consultant


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  • Robert Vasquez
    Pre Owned Internet Sales


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  • Anthony Evers
    New Car Sales Consultant


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  • David "DJ "Joiner
    PreOwned Sales Consultant

    "DJ took care of me well! My bad credit didn't matter he got me into what I wanted! Lots of dealerships told me no big one like Toyota! But Toyota gave me the chance I needed! Customer for life now! It was friendly fast and easy! Highly recommend them!!"

    Review from Customer Dosha

    "David "DJ" Joiner did a great job hitting my price point. He offered a phenomenal deal that I could not pass up. His communication with me after the sale was too notch. I didn't feel pressured to buy but with his deal and attention felt appreciated and honored. Thank you DJ for such a wonderful car buying experience."
    Review from Customer Pastor Steve

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  • Daniel Ortega
    New Car Sales Consultant


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  • Ernest Ayala
    New Car Sales
    (210) 863-2901


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  • Mike Swanson
    Pre-Owned Sales Consultant


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  • Blake Heggie
    New Car Sales


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  • Jerry Garcia
    New Car Sales


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  • Horace Bell
    Preowned Sales
    (210) 330-3313


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  • Jacob Herrera
    New Car Sales Consultant


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  • Isaac Galvan
    New Cars Sales


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  • Harry Harizavi
    Preowned Sales


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  • Hans Hardin
    Pre-Owned Sales Consultant


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  • Werner Kroker
    Preowned Sales


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  • Eloy Espinoza
    Preowned Sales


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  • Joe Gutierrez
    PreOwned Sales Consultant
    (210) 904-4236

    "My wife and I worked with Joe Gutierrez at Universal for a pre-owned car. I gotta say, it was a great experience from start to finish. It was a rather complicated scenario that we found ourselves in prior to calling Joe about a car we saw online and as soon as he picked up the phone all of our stresses subsided.  He worked non-stop to get us the best deal and absolutely stayed within our price range. In fact, everyone we came into contact at Universal was amazing, friendly, and approachable. As far as car-buying experiences go, it's going to be near-impossible to convince me that you can match working with this team.

    Review from Customer Greg

    Joe A. Gutierrez Was wonderful ! 5 Star Rating! Could Not Have Been Treated Better! Excellent Salesman /all Around Nice Guy! When You Go To Universal Toyota Used Car Center Ask For Joe Gutierrez You Cannot Go Wrong Buying A Used Car From Him!
    Review from Customer Karen

    "We had a very awesome experience here and we were so blessed with the help of our salesman "Joe Gutierrez" he was completely patient and understanding with us he helped us get a great great deal in our car he made everything happen as quick as possible. I totally recommend this Universal Toyota everybody is so friendly and so helpful as well!! I got the dream car I wanted Thanks again Joe! I would greatly recommend them and him of course to anybody! Thank you so much Toyota!! I will come back soon☺
    Review from Customer Lara

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  • Samson Salguero
    New Car Sales Consultant

    "Samson was very helpful, and answered every question I had about car buying. He made the experience of buying a car bearable, and I would recommend him to others looking to buy a car."

    Review from Customer Amber

    "Best ever truck buying experience ever! I will be returning here for my next purchase. Ask for Samson he will go above and beyond to get you into the vehicle of your dreams." 
    Review from Customer Dan

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  • Trevor Browning
    Finance Manager
    210-967-2131


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  • Ruben Gomez
    Pre Owned Internet Sales


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  • Mark Hanna
    Assistant Finance Director
    (210)967-2111


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  • Noe Herrera
    Finance Manager


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  • Hector Roman
    Finance Manager


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  • Ricardo Olivarez
    Service Manager
    (210)967-2109


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  • Anita Feagin
    Service BDC Manager


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  • Corsey Kelley
    Service Drive Manager


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  • Amanda Maxwell
    Service Advisor
    (210)967-2112


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  • Ariel Garza
    Service Advisor
    (210)967-2149


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  • Brianna McDonald
    Service Advisor
    (210)967-2150


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  • David Haywood
    Service Advisor
    (210)967-2190


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  • Felix Rodriguez
    Service Advisor
    (210)967-2189


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  • Jose Lardizabal
    Service Advisor
    (210)967-2911


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  • Shane Johnson
    Service Advisor
    (210)967-2107


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  • Tory Stephens
    Parts Sales
    (210)967-2124


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  • Vannesa Barbosa
    Service Advisor
    (210)967-2916

    "Vanessa at the service counter is beyond exceptional. She always goes above and beyond to make sure all my needs are met with my vehicle. She is quick, attentive and always does it in a positive manner. She's always smiling which puts me a good mood every time I take my vehicle in. Having her as a Universal Toyota employee truly takes away the feeling of having to take your car in for service as a chore or errand. Thanks for your constant kindness Vanessa! Customers appreciate you."

    Review from Customer Helen

    "I'm extremely particular about where I take my car to be serviced, and this is one of the few places I trust. The level of customer service provided by Vanessa when I bring my car in is always exceptional. She not only makes sure that the service I'm needing is done and done right before I leave the parking lot, but also takes a moment in between running around to update me on the status of my vehicle and to see if there's anything else I need while waiting for the service to be completed."
    Review from Customer Tasha

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