Universal Toyota Service
Service Department FAQ
Answers to the most common questions about scheduling, pricing, parts, and what to expect when you bring your Toyota in for service.
Mon – Fri: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed
Frequently Asked Questions
How Can We Help?
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Is service walk-in friendly, or is an appointment required?
Red McCombs Universal Toyota's service department is walk-in friendly, though scheduling an appointment in advance is recommended to minimize wait time. Appointments can be booked online at universaltoyota.com/schedule-service.
What are Red McCombs Universal Toyota's service hours?
The service department is open Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 7:00 AM to 5:00 PM. The service department is closed Sundays.
How do I schedule service online?
Appointments can be booked directly at universaltoyota.com/schedule-service, or by calling the service department at 210-236-1507.
Who do I call with service questions?
The service department can be reached directly at 210-236-1507 during service hours.
How much does an oil change cost at Red McCombs Universal Toyota?
Pricing depends on the vehicle's engine and oil type, plus tax and incidental fees:
- Synthetic oil change (5 qts, 0W-20/0W-16, 4-cylinder models): $89.95
- Synthetic oil change (6–7 qts, 0W-20/0W-16, 6-cylinder models): $99.95
- Synthetic oil change (8 qts, 6–8 cylinder models: Tundra, Sequoia, Land Cruiser): $109.95
- Synthetic oil change (5 qts, 0W-8, Crown & Corolla only): $139.95
- Synthetic oil change (Supra, 0W-20 C5 oil): $249.95
How long does an oil change take at Red McCombs Universal Toyota?
An oil change typically takes about an hour from start to finish, including a multipoint inspection.
Are there current service specials or coupons?
Current service and parts specials are listed at universaltoyota.com/service-specials-and-coupons and are updated monthly.
How often should I rotate my tires?
Tire rotation intervals follow the factory-recommended schedule in each vehicle's owner's manual. Red McCombs Universal Toyota's Toyota-trained technicians can confirm the correct interval for your specific model at your next appointment.
Does Red McCombs Universal Toyota use genuine Toyota parts?
Yes. The service department uses Genuine Toyota Parts and Genuine Toyota Motor Oil across all maintenance and repair work, including oil changes, brakes, tires, and battery service.
What is ToyotaCare and does it come with my vehicle?
ToyotaCare covers normal factory-scheduled maintenance for 1 year or 10,000 miles, whichever comes first, and includes 24-hour roadside assistance for 2 years with unlimited mileage.
What is Toyota Express Maintenance?
Toyota Express Maintenance covers routine services including oil changes, tire rotations and balancing, tire replacement and repair, air filter replacement, fluid exchanges, fuel injection and de-carbon cleaning, windshield wipers, battery testing and replacement, and vehicle alignments.
Does Red McCombs Universal Toyota service all Toyota models?
Yes. Toyota-trained technicians service the full Toyota lineup, including RAV4, Tacoma, Tundra, and Corolla, using Toyota Factory Scheduled Maintenance guidelines.
How do I check for a recall on my Toyota?
Toyota recall status can be checked directly through Toyota's official recall lookup at toyota.com/recall using your vehicle's VIN. The service department can also confirm open recalls and schedule the repair.
Does Red McCombs Universal Toyota offer a loaner or rental vehicle during service?
Yes. Toyota Rent-A-Car vehicles are available when a repair is expected to take longer than a day.
What amenities are available while I wait for service?
The service center offers coffee, water, TV, comfortable seating, and Wi-Fi for guests waiting on-site.
Still Have Questions?
We're Here to Help
Reach the service department directly for wait-time estimates, appointment changes, or anything not covered above.
210-236-1507 Schedule Service