Welcome to Universal Toyota

Linda and Jose were the best. Adam and the whole crew took care of us

Felix, my service manager, did an excellent job showing me what was required for this service.

Jacqueline Sprague was our service advisor and did an excellent job, kept us updated on service progress, was friendly, courteous and knowledgeable. All service done to our satisfaction by service advisor and technicians.

Knowledgeable Curtious No pressure Easy to deal with Caleb Guevara was an excellent salesman! Financing Dept. was fast and easy. No wasted time. All my documents were presented on a Zip drive, excellent!

Thank you to Mr Horace it's a great sales helps with all needs stays under what I needed. And I really enjoy my car thank you making my car shopping and driving it home easy.

Lots of employees and work gets done in a timely manner. Especially like the video from mechanic.

David is an exceptional sale person he did everything to make the car shopping so pleasant and easy

Felix is very friendly and professional. He is very knowledgeable and makes me comfortable that he is concerned about my problems

Great service, friendly and informative workers. They provider me with detailed information and informed me when my next scheduled checkup would be.

Aaron was very helpful with communication and walking me through my first car purchase, love my Tacoma.

John made the transaction simple and smooth. He knew what my constraints were and what I was looking for in a vehicle. I was signing paperwork within 2 hours. Highly recommend John and Universal Toyota.

My husband and I came to Universal and had the best experience with salesman Travis and Finance Manager Luis. They were able to work a literal miracle and get my husband in the truck he wanted with a very reasonable payment. I highly recommend working with Travis here at Universal if you’re in the market for a new vehicle.

This experience was quick and took in all I was searching for. Thanks to my salesman Ryan Zuniga for his patience and help along with the dealership! Again thanks for everything!!

I recently purchased a vehicle from Universal Toyota, and I couldn't be happier with the experience. From the moment I walked into the dealership, I was greeted with a warm welcome and exceptional customer service. The sales team was knowledgeable and attentive, especially Alyia, who guided me through the entire process with professionalism and patience. They took the time to understand my needs and preferences, and helped me find the perfect Toyota that fit my budget. The pricing was transparent, and there were no hidden fees or unexpected charges. The finance department made the paperwork a breeze, and I felt confident in the terms of my purchase. Additionally, the vehicle itself is of outstanding quality. It was impeccably clean and well-prepared when I picked it up. The team at Universal Toyota even followed up with me after the sale to ensure everything was going smoothly and that I was satisfied with my new car. One area of improvement could be the waiting time for financing approval, but even that was managed efficiently and with clear communication. Overall, I highly recommend Universal Toyota for anyone in the market for a new or used vehicle. Their commitment to customer satisfaction is evident, and they made the car-buying process a pleasant and stress-free experience. Thank you, Universal Toyota, for your exceptional service!

It was awesome that I got my tundra from universal toyota Jeremy lacey is the sales rep that made it happen and help me got the truck that I wanted Went back a few months, jermy and Mr.Jones helped my aunt got into a New Rav4 and as well an fantastic price and made it easy for my aunt to get a new vehicle as well we are very please and we will get another vehicle end of this year for my wife 😀 thank you Jeremy Lacey

Awesome, awesome, awesome!!!! Nothing but warm great customer service. I’ve purchased many vehicles. And universal Toyota is always the place to go. From Thomas Elliot (who communicates very well, and definitely follows up with you) , to our finance manager Jose D. ( great customer service) The wonderful Jennifer Munoz (finance director) She’s so sweat, adorable, and kind. She’s if the ONLY finance director who I’ve met who greats customers waiting for finance when she’s out of her office, very hospitable not to mention very fashionable and just down right awesome. I’ve bought 2 cars from them brothers bought 3 and my other brother I just took him to buy his first cars there. Always respectful, transparent and willing to make you an offer you can’t refuse. Thank you guys so much.

Love my 2024 Toyota tundra car salesman was great Thomas Elliot did excellent job,and Jennifer Munoz the Finance Director went out of her way to make sure my Buying experience was exceptional. My family and I will be back to purchase my daughter’s car when she graduates high school this summer. I strongly recommend this place if you’re looking for good honest people to help you during the car buying process as we all know it can be hard, they make it easy.

John and Jeremy are the best car salesmans!! Best experience I've had thanks to their wonderful service

I knew my 15-year old SUV was long in the tooth but in relatively good shape. As a result of going thru the CarPro VIP protocol, Adam Soto handed my car search to Travis and his mentor (sorry I can't find where I stashed his biz card). The Cliff Notes version distilled down to * I gave my parameters * The CarPro VIP process ensured they addressed all my boxes and that I considered a few more. * Once I decided on a new Venza, the sales team squeezed every possible incentive and discount for me (generous trade-in and military discount to name just two). * Best car buying experience in my lifetime (and I grew up saying "Groovy"... you do the math) Thanks Universal Toyata and CarPro for the smooth process and high performance.

Visited on 5/08/24 with low oil reading after recent oil change on my 2024 Sienna Platinum. Service Manager, Mr. Jose Laridizabal listened to our concerns and was patient, polite and Professional. Service Contact, JAMES, WAS Extraordinarily helpful, informative and followed thru until completion. Universal provided a complete oil and Filter change and checked for possible leaks. NO CHARGE! Needless to say. We will be back soon. Thanks for a great Customer Service Experience. DON. IN NEW BRAUNFELS.

John Hernandez was great! He helped the process go as smoothly as possible for me. The over all experience was not overwhelming, and I walked out completely happy with my experience and 2024 4Runner purchase ♥️

If you want a car go to this dealer!! After spending some time negotiating everyone I worked with here not only got me in the car I wanted, but at the price too. This is the only dealer where I felt respected and actually felt like they wanted my business. Being active duty too it felt great seeing how much they support our military Big thanks to Syed and Frank, Financial department was great too!!

I'm 64 years old and have purchased numerous cars over my life. My wife and I purchased a used Highlander and this was hands down the best and most memorable purchase ever. Gabe and Erik made the entire process incredibly smooth from start to finish. No typical games whatsoever, totally honest and up front about everything.

I flew in from out of town, dealership was 100% more helpful than hometown dealers. I'd suggest Richard if you need anything. I'd buy from Universal Toyota again in the future !

Amariah the delivery specialist took the time to show me everything I asked her . She took the time to explain everything I asked and she was very patient with me and my husband.