I just bought a Rav 4 from this dealership. From the moment I drove onto the lot until the time I left, I was treated fairly. There was no pressure or hype whatsoever. The salesperson I dealt with was Warner Kroker. This Guy is a really down to earth type of guy, He really tries to get to know you as a person and not just a money ticket. He was constantly asking how I was doing, asking if I was fine with the sales process and if I had any questions. I couldn't have asked for a better person ...
Very helpful and not intimidating as a car dealership. Really enjoying my new car?
Thank you Nieves Zapata for servicing my car. Quick, professional, service. Yes, we will be back!
Good experience so far. Now waiting on one to be in stock (2021) and then we can test drive it.
BEST experience of my life in purchasing a car! My sales guy Samson and all the managers really showed they cared and helped me get out of a very bad situation with my current vehicle! I would recommend anyone who feels they are in a bad spot with their current vehicle - go see the wonderful people at Universal Toyota - they are honest and will try to help you out any way they can!
Great place. Our sales man Abiola was great. No pressure and up front w prices. Car was not ready when first seen. Sales man Abiola informed me everyday till car was ready. When car was ready it looked great all cleaned up. Bought car. This is the second car bought from Universal toyota. I have always been very happy w their sales/service.
First time buying experience here and all I can say is that I was extremely impressed with Christian and Brad. Going through the motions with Christian in sales was an incredibly friendly and honest experience from the get go. Brad in Finance was completely thorough and never made any question or concern feel irrelevant. I was able to drive away with my RAV4 completely satisfied and made what I anticipated to be a grueling experience (as I’ve heard the car buying experience can be) a fantastic one.
Can’t even begin to say how happy we are that we chose to buy with Universal Toyota. Ben Wayt went above and beyond to make the car buying process easy, hassle free, and good for our family. I’ve never seen a sales person go the extra mile like he did. If we ever need another car, or know someone that does, we will he sending them straight to Universal Toyota to see Ben. Thank you again Ben for everything you did to make this deal happen!
My wife and I met with Abiola. He was very knowledgeable and worked with us to help us get the car we needed for our family. He took his time to ask the necessary questions so that he knew how to best help us. We had a trade in and he made this process go very smoothly. Highly recommend Universal Toyota and Abiola!!
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