Customer Testimonials

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DealerRater Oct 7, 2022

I have been a returning customer at this dealership since 2016 when I bought my first RAV4 LE

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Google Oct 5, 2022

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Google Oct 5, 2022

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Google Oct 5, 2022

Excellent customer service, really an enjoyable car buying experience

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Google Oct 5, 2022

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Google Oct 1, 2022

As usual...Anthony B. provide exceptional customer service.

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Google Sep 25, 2022

Amazing customer service, knowledgeable sales personnel, and efficient finance department. I can’t say enough about the great experience I had at Universal Toyota! I was treated with respect, kindness, and didn’t feel pressured to purchase a vehicle. I highly recommend Syed Kazmi in sales, Julia in finance was lovely, and Jacob was extremely helpful and friendly!

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Facebook Sep 17, 2022

Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Sophia James fx who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: WhatsApp: +17075598033 Email: [email protected]

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Google Sep 17, 2022

Duane Jones was fantastic. Recommend asking for him by name!

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Google Sep 10, 2022

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Google Sep 9, 2022

Needed to buy hubcap and make an appointment to have it put on. They were kind enough to put them on immediately and at no charge. That's service!

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Google Sep 9, 2022

I went to buy the new Toyota Gr86 and I was greeted with Sawyer Dillion he was very helpful with talking to me about the car and the current situation we are in and the scarcity of cars he reassured me that once they had a car to my liking he would contact me that it was available the entire time he kept me updated on what’s happening and very friendly to talk too I would recommend Sawyer to anyone that is looking to buy from universal Toyota

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Google Sep 8, 2022

Thanks to Mr. Rooco Ponce, who does his best to help you. He is indeed an asset to Universal Toyota and is very committed , professional, and an enthusiastic persona fit for his position and deserves alot of credit.

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Facebook Sep 1, 2022

Close to home. Service reps and other personnel are friendly and efficient.

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Google Aug 31, 2022

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Google Aug 31, 2022

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Google Aug 31, 2022

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Google Aug 31, 2022

Everyone was friendly, knowledgeable and efficient.

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Google Aug 31, 2022

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Google Aug 31, 2022

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Google Aug 30, 2022

This place is great!

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Google Aug 25, 2022

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Google Aug 24, 2022

Courteous service staff kept me informed throughout the process. I was in and out within the hour.

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Facebook Aug 24, 2022

You have a great sales department they will go out of the way to help you purchase a vehicle . even so the managers will step in to make sure everything is going well , and after the sale “ the service department is one of the best. if not the best to help you with all your vehicles needs . I have purchased seven vehicles from Universal Toyota, and now I’m trying to get to Kapstone 2022 tundra ? And yes I am driving the 1794 2022

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Google Aug 19, 2022

Friendly service and competent staff. No hard sale on additional services after a basic maintenance appointment.

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Google Aug 18, 2022

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Google Aug 18, 2022

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Facebook Aug 18, 2022

The service is great and very professional!

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Facebook Aug 17, 2022

Great sales experience and my salesman , California Mike, was awesome and very helpful getting the multimedia system set up and answering questions about my new Tundra.

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Google Aug 17, 2022

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Google Aug 17, 2022

I was in a bind when my vehicle's engine locked up. I was stressing, and worried I had no vehicle to run errands, take my kid to school, and go to and from work. I tried other dealers but I didn't feel like they wanted to help me. When I came to Universal Toyota and Robin Ma helped me out throughout this process. He was knowledgeable and professional, and got me a great deal on a 2021 Camry LE it only had 15 miles on it. I love my new car. Thank you Robin Ma.

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Google Aug 16, 2022

I have been coming to Universal Toyota since 2017, my wife and have bought and upgraded at least four times. We have been going through Gabe Aguilar and we always recommend him to anyone in the market for a vehicle...he is great at what he does and has great customer service. I also love the Service Department...I've been to other dealers for service...HANDS DOWN UNIVERSAL TOYOTA HAS THE BEST SERVICE DEPARTMENT. I drive out of my for my service needs...Thank you UNIVERSAL Toyota.

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Google Aug 16, 2022

My car buying process at Cavender Toyota was smooth and easy thanks to Josh Duran. He listened to what exactly I wanted and made it happen with out any bs. I couldn’t be happier with my new whip and definitely recommend buying from Josh. He’s professional, knowledgeable, and super down to earth.

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Google Aug 10, 2022

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Google Aug 10, 2022

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Google Aug 9, 2022

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Google Aug 7, 2022

Great experience! Ask for Spencer Chapman and mention Chendo sent me. He did a great job in presenting vehicle details and doing a sell. I'm left a Chevy for a thundra. Thank you Universal Toyota

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Google Aug 5, 2022

We just bought our SECOND Tundra from Syed Kazmi. He's the salesman you need to see when you need the right vehicle and need the sale to run like a finely tuned watch. As a catchphrase from a very old move "There Can Be Only One". Syed is the ONE! Thanks to the finance manager and general manager that stayed VERY late to finish the sale. As a former new vehicle sales person I GREATLY appreciative of all the hard work and long hours they have to put in to keep customers happy. Thank You.

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Google Aug 3, 2022

I recently got my new Rav 4 Prime through Univeral Toyota. A HUGE "Thank you" to ROBIN MA!!!! Robin was fantastic through out my experience. He kept me informed and up to date calling every 2 weeks. He worked with me and was quick to reach out when I initially started my adventure into getting a new car. If you need help getting a car talk with ROBIN MA. He will go above and beyond not only to make the experience as smooth as possible but to easy any fears or concerns.

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Google Aug 3, 2022

Highly recommended!

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Google Aug 1, 2022

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Google Jul 30, 2022

Great pricing, great cars & great people.

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Google Jul 28, 2022

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Google Jul 28, 2022

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Google Jul 28, 2022

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Google Jul 21, 2022

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Google Jul 21, 2022

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Cars Jul 20, 2022

Fast and efficient service. Great customer service and clean atmosphere to wait. Very satisfied with the service provided. I will continue to have my truck serviced.

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Google Jul 20, 2022

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Google Jul 19, 2022

Ariel Garza in service is absolutely the best! I had a family emergency had to drive well over my scheduled service. He took care of me the same day I came back and made sure I was up to speed on everything. He is honest and very helpful. I always love doing business at a Toyota Center that cares.

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Google Jul 18, 2022

My whole experience with Universal Toyota and our salesperson, Robert Dumbauskas, was fantastic. I will say that actually getting a vehicle was a challenge however, once one came in we were able to get through the process painlessly. Robert really hustled to get us what we wanted. Our finance person was also great. Usually purchasing a car from start to finish has taken well over 6 hours in the past but Robert and the Universal team got us in and out! My car was clean and had a full tank of gas! I would definitely buy another vehicle from Universal as ...

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Google Jul 16, 2022

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Google Jul 15, 2022

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Cars Jul 15, 2022

Best experience I ever had with a car dealership from every individual. Love my car & will be a return customer even though I don’t even live in San Antonio. Well worth the drive.

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Facebook Jul 9, 2022

The employees are very professional. I like that they called me by my first name. They explained upfront that the waiting time was going to be a few hours, which I appreciated, that I was told upfront. The waiting area is very clean, with lots seating and two TV's to watch. There is also two vending machines. There is a WIRELESS INTERNET area, along witha cellphone charging area.

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Google Jul 7, 2022

I had a question about a problem I was having with my truck. Mr. Javier (I didn’t catch his last name) was fantastic! So knowledgeable and the most helpful person I had spoken with about my problem. He gave me some great advice on the best way to deal with it, and it ended up saving me! He was so friendly on the phone, even when I ended up calling him a few times. Would highly recommend this dealership, they really care and have fantastic customer service. They are not looking to just make you pay as much as ...

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Google Jul 5, 2022

You are told upfront what your charges will be, explain the work in a friendly environment.

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Google Jul 5, 2022

University Toyota is the best I Hope things get better Wednesdays my wife needs a car

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Google Jul 5, 2022

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Cars Jul 5, 2022

The work performed was excellent and efficient. Felix the service manager kept me abreast of all work being performed, he did an excellent job. Very good service

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Google Jul 5, 2022

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Google Jul 2, 2022

Thank you Brianna McDonald! Thank you for the attention to detail, and for putting the needs of my family first. To all the Universal Toyota staff thank you for all you do!

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Google Jul 1, 2022

In Short -- All Goods!! thanks to Salesman - Ryan Powell...

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Facebook Jun 28, 2022

Between God and man, and of the truth, I have referred more than 12 persons within a space of 3 weeks to my legit and trusted Account Manager, Mrs Anita Crypto Fx, she is the only account manager to ever pay me my profit after my first 7days trade of $500 that yielded to more of dollars. I vowed to testify of her honesty to the public and that is what i have been doing because she deserve more than this. I was bankrupted and left with nothing by fake experts and she came to my rescue. It's already 16 weeks I have ...

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Google Jun 27, 2022

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Facebook Jun 27, 2022

Great service, nice people!

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Google Jun 26, 2022

I visited Universal Toyota on Wednesday and met with Evan Duncan. I was looking to purchase a 2022 Rav4 LE Hybrid. All their units were reserved but I truly appreciated Evan for his time and effort in putting me on their waitlist and patiently answering all my questions. Thank you Evan!

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Google Jun 17, 2022

I seriously had the best experience buying a car from universal Toyota. Buying a car is stressful and nerve wrecking for me, especially now with the price inflations and lack of vehicles on the lot. My husband and I visited over 10 dealerships before finally realizing universal was the place we needed to be. We had recently totaled a vehicle when we were hit by a non insured driver so we needed a car ASAP! We’ve come across sooooo many shady salesman and even a few shady GM’s trying to poke holes in our pockets and take advantage of ...

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Google Jun 13, 2022

I called Saturday because Friday night we had to call a tow truck because our 2020 Corolla wouldn’t start. The tow truck guy gave a boost and my car started instantly, he recommended cleaning terminals as they a little build up. Came home and we called our son in law so he could come clean terminals as my husband is physically disabled, and I know nothing about cars. He cleaned it and it did the same thing, since it was late I had to wait till Saturday to call. I called at 7:40 and explained the issue to the girl who ...

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Google Jun 8, 2022

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Google Jun 8, 2022

I am a veteran Toyota owner since I got my Corona, my first car, in 1971. Universal has been my dealership since they opened. I have NEVER had a negative experience. This time I was surprised to have a narrated video by my technician walking me through the inspection of my vehicle! Cudos to Universal and Toyota!

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Google Jun 7, 2022

Made an appointment to talk to someone to find out what my options were to get out from my current car that I was upside down in…. Drove off in a Toyota Tundra the same day! I have been wanting one for a few years, never thought I would be approved for it - but Eloy was amazing, he and his team worked some numbers and got me into my dream truck! Thank you again!!!!

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Google Jun 7, 2022

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Google Jun 7, 2022

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Google Jun 7, 2022

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Google Jun 7, 2022

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DealerRater Jun 7, 2022

The staff is excellent. They are very helpful, knowledgeable, personable and professional. It is always a great experience

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Google Jun 5, 2022

If you’re looking for a vehicle that’s will last you 10 years or more you come to the right place . if you’re looking for a salesman who’s is going to go out of they’ll way to help you . purchase that vehicle you come to the right place and if the salesman can’t help you the manager will step in and see what they can do. Service after the sale ? The best Service Department I have been to . I have over 20 years experience with university Toyota purchase seven vehicles from them and yes I have the 1794 ,2022 ...

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Google Jun 4, 2022

Had car service in and out real quick very satisfied with customer service.yolanda

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Google Jun 4, 2022

Great service!

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Google Jun 1, 2022

(Translated by Google) Many thanks to SYED for all his help and time,,,very professional,,,Great Deal!!!!! (Original) Muchas gracias a SYED por todo su ayuda y tiempo,,,muy profesional,,,Gran Trato!!!!!

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Google May 31, 2022

(Translated by Google) Very good service the manager José took the time to help me register my car for service he was very attentive and helpful !! If you have a Toyota I recommend this place!!! (Original) Muy buen servicio el manager José se tomó el tiempo para ayudarme a registrar mi carro para el servicio fue muy atento y servicial!! Si tienes un Toyota te recomiendo este lugar!!!

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Google May 30, 2022

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Google May 27, 2022

Best place to buy a vehicle, friendly staff ready to make your buying experience the most wonderful in the area.

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Google May 27, 2022

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Google May 21, 2022

Verry Good service

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Google May 17, 2022

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Google May 17, 2022

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Google May 15, 2022

Purchased 4 vehicles from here and I’ve referred countless friends/family. Jose Otero will take care of you

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Google May 10, 2022

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Facebook May 10, 2022

Great service and friendly people

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Google May 10, 2022

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Google May 10, 2022

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Google May 10, 2022

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Google May 10, 2022

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Facebook May 2, 2022

I've earned much from Emily Alison Fx company platform. Cash out $12,500USD with her broker on Forex. this withdraw making it my third payment now on Mrs. Emily company's platform. I highly recommend this company for real and trustworthy forex trade, reach out Emily Fx company's WhatsApp:+1(434) 373‑2110 Email:[email protected]

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Google May 2, 2022

Great service overall!!! Had my Catalytic Converters stolen from my Tacoma. Ariel and Brianna took great care of me and handled everything through my insurance perfectly. Great customer services from their end. If you guys find yourself in the same situation, they are the ones for the job 10/10!!!!!

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Google May 1, 2022

Sylvester at the parts counter was nothing short of phenomenal in making sure I was completely taken care of while collecting my bulk order parts

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DealerRater Dec 22, 2021

Very good customer service. The staff is friendly and professional. No long waiting. They keep you updated.

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DealerRater Nov 29, 2021

The dealership sales person Maribel Solis was top notch. Answering all our questions never pressured on our deal.

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