Customer Testimonials

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DealerRater Sep 17, 2020

Excellent service, Chelsa Scott was super helpful. She worked to help us purchase the vehicles we wanted. Super friendly. Great customer service. Finance was great. Super helpful. Very friendly. Great personality Will definitely go back. Will definitely recommend them. Thank you all

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Google Sep 10, 2020

As always exceptional service at Universal Toyota! AbIola (AB) was our sales rep, he went the extra mile to assist us, answering our questions, very friendly & prompt, and helped put our concerns to ease. Overall this team from sales to finance Great customer service, friendly atmosphere, knowledgeable staff, smooth buying process, quality vehicles, good honest folks. We will continue to shop Toyota.

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Yelp Sep 10, 2020

I purchased a Toyota Tacoma SR5 on the 30th of July.  I had to order it to have it manufactured due the shortage of stock due to the covid 19 pandemic. Jesse Monrreal was the salesman who assisted me through the process of ordering and letting me know the progress of when the truck was going to ship and arrive.  He gave me weekly updates and kept me informed if any problems had arisen on the build of my truck. I must commend this young man.  He was very courteous and respectful.  He is a great asset to Universal Toyota.  Again ...

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Google Sep 10, 2020

My experience at Universal Toyota was very good thanks to the professionalism of Mr. Abiola and the finance department. The finance department did not pressure me into unnecessary packages and shared personal experiences. Mr. Abiola assured me he would fight for best deal and did. I felt like a valued customer from start to finish. Thank you.

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Cargurus Sep 7, 2020

Professional. Helpful.

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Google Sep 7, 2020
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Google Aug 31, 2020

Ask for Abiola!! He made everything about our search, choice and decision so easy, so efficient, he was extra patient and kept in great contact with us. Very knowledgeable and kind. BEST of all-- he saved us a lot of money!!We highly recommend Abiola as our salesperson. He's the GUY!!!

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Google Aug 31, 2020

I had the greatest experience at Universal Toyota. My sales person Xavier Guillen was just amazing and made everything smooth. As a first time buyer in this Country, I was a little nervous at first but he took the time and patience to work with me. He made the whole process so easy and I walked out with the best deal and the sweetest ride. I will definitely be back and I will recommend any day any time. Ask for Xavier Guillen and trust me, you won't regret it. Thank you Xavier!

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Google Aug 31, 2020

We had Abiola as our salesman and right off the back he had great energy and was so willing to help and answer any questions we had. We left with a beautiful Camry at a great price and we couldn’t be happier with our purchase. I will definitely be recommending him in the future.

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Yelp Aug 28, 2020

Sales: I've bought two trucks at UT over the past two years. The sales process is straight forward and the sales team are competent. Service:  My experience has been good, usually with standard wait times.  I've only had maintenance done so no real issues.  I do wish the service schedule booking process was simpler & online rather than playing voicemail tag with a service manager.

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