Best experience ever. Jessie Monrreal was very patient and made this process very easy and quick. I was looking for a family suv and he made it work. Thank you for everything.
Great service! I went to a Toyota dealership in the West side of San Antonio and was treated very, very poorly. I decided to go see Universal Toyota and had a completely different experience. John Cappelli sold me this sweet ride. From start to finish, everyone was kind and considerate. I'll definitely do business with them, again.
Im they type of person that loves to change cars often. So trust me when I say I’ve purchased enough to make me an expert. In my history of buying cars I’ve had the experience of purchasing my first 3 cars at 3 other dealerships in San Antonio. I’ve also accompanied my friends on their car purchases. When I came to universal Toyota (car#4) I had the typical car buyers “fence up” attitude. Very hesitant and guarded to believe anything I was told. By the time I left my car buying experience had completely changed. My salesperson Jose Otero ...
I just want to say... best experience EVER. Jose Otero and Tony Franks were so amazing Both salesman got me a great price for my vehicle and ZERO down payment. They truly worked with me, my budget and my credit. I recommend this dealership not only for the above mentioned but for the great customer service all around
Hat off to the Amazing service that Mr. W. Kroker gave me he knew exactly what I wanted and price to deliver ..:. Thank you for your great customer service .... Elizabeth Mendoza
Purchased 21 Supra and unfortunately have an issue that required service.Was able to quickly get an appointment and luckily helped by Breanna “Bree”.She was very helpful and went out of her way to research the issue getting me the help needed.Had horrible experience with Cavender Cadillac so this worked out much better.First exposure to Universal Toyota service department was great.
On January 14,2021 I went in to trade my vehicle and was scheduled with someone else. So the individual I ran into was Abiola Orimolade. He was very kind and helpful throughout the process. I ended up purchasing a 2019 BMW from him. If I had any questions that night after I left he responded. The next day as well. I even had a error happen on my end and he jumped right in and took action and had it fixed promptly. So I am very grateful to him and his services. I will definitely recommend Abiola and Universal Toyota to my ...
I would definitely recommend Universal Toyota for buying a new vehicle, Xavier was a huge help!
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